Privacy Policy
Innsaei Health ("we," "us," or "our") is committed to protecting the privacy of our clients and students. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect:
Personal Information: When you engage with our website or services, we may collect personal information such as your name, contact details (email address, phone number), demographic information, and any other information you provide voluntarily.
Health Information: As a holistic therapy business, we may collect health-related information necessary for providing our services effectively. This information may include medical history, well-being history, mental health history, family history, lifestyle and environmental factors, medical results and other relevant details disclosed during therapy sessions or consultations.
Payment Information: If you make payments for our services, we may collect billing details such as credit card information or other payment-related information. However, we do not store credit card information on our servers. All payment transactions are securely processed through reputable third-party payment processors.
Website Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website and services.
2. How We Use Your Information:
Providing Services: We use the information we collect to provide our therapy services to clients and students effectively. This includes scheduling appointments, communicating with you, and delivering personalized therapy sessions or educational content.
Improving Services: We may use your information to analyze trends, track user engagement, and enhance the quality of our services. This includes improving our website functionality, content, and user experience.
Communication: We may use your contact information to send you important updates, newsletters, promotional materials, or other communications related to our services. You can opt-out of receiving such communications at any time.
3. How We Protect Your Information:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We restrict access to personal information to authorized personnel only, who need to know the information to perform their duties.
Despite our efforts to safeguard your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, or communication platforms. These service providers are contractually obligated to maintain the confidentiality and security of your information.
We may disclose your information if required by law or in response to legal requests, such as court orders or government regulations.
5. Your Rights:
You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any concerns about your privacy, please contact us using the information provided below.
6. Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at xinhui@bodytalksg.com
By using our website or services, you consent to the terms of this Privacy Policy.
Last updated: 16 March 2024